We offer free shipping* and delivery in 2-3 working days in Europe!
|Starts from: 8,90 €* (depending on products and destination Countries)|
On all orders over 100,00€ *
Free delivery to UE Countries on all orders over 100€, other Countries please see delivery costs in the Check Out page.*
*Except on some big items like longboards, sups, bigger boards, second hands surfboards, travel boardbags (for further informations please see sales conditions).
Express Shipping On All Orders
In most cases, orders are normally delivered to the given address within 2-3 working days from the shipping date ( specific locations or addresses, or remote locations or similar may need extra time for delivery ).
All orders confirmed before 10:00am will be shipped in the same day ( except orders paied by bank transfer which will be shipped when payment will be received by our account ).
IMPORTANT: During the Christmas period and August, deliveries may be delayed and times indicated above are purely indicative . Please consider this possibility at the time of purchase and in case of doubt, please contact our customer service.
We ship Monday to Friday.
Orders placed after 10:00am on Friday will be dispatched next Monday.
The courier will normally do two attempts to delivery, Monday to Friday, between 9:00am and 18:00pm at the address provided by the customer. In case of absence of the recipient in both attempts, the shipment will be in stock and the customer can contact the courier to arrange another delivery or pick up directly at the warehouses of the courier.
When ordering, please consider the following precautions to prevent the successful delivery:
1. Provide a delivery address where someone is present at the times indicated for delivery ( alternative to private house can be indicated the place of work )
2 . Specify your phone number, the exact name on the doorbell or if the delivery place is a shop, office or other and the correct name.
Receipt of goods ordered
What to do when receiving your order :
1. Verify the integrity of the package.
2 . In case of damage to the external packaging please accept the package "with reserve" stating it on the delivery receipt and well describing the type of damage. Then if the product inside is damaged please send an email to our Customer Service (firstname.lastname@example.org) describing what happened and the damage in the next 24 hours indicating the order number.