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Shipping and Delivery options

We offer free shipping* and delivery in 2-3 working days in Europe!

COVID-19 UPDATE
The online shop is fully operational and deliveries of the items marked as "available in stock" are made regularly, with the exception of some very bulky items (eg surfboards and travel boardbag) that may be delayed or in some cases suspended until further notice. We'll keep you updated here.
For all other items, marked with different delivery times such as "Available (Shipping after 13th of april)" or other, please refer to the advice given for each individual item.
You can continue to count on our usual service that we are carrying out with the adoption and compliance with the containment rules of Coronavirus.
Some delays compared to normal times are possible, but in general deliveries are regular. The only exceptions are shipments of surfboards and bulky items that may be delayed.



SHIPPING COSTS

Starts from: 8,90 €* (depending on products and destination Countries)




FREE SHIPPING!
On all orders over 100,00€ *
Free delivery to UE Countries on all orders over 100€, other Countries please see delivery costs in the Check Out page.*


*Except on some big items like longboards, sups, bigger boards, second hands surfboards, travel boardbags (for further informations please see sales conditions). 



Express Shipping On All Orders

In most cases, orders are normally delivered to the given address within 2-3 working days from the shipping date ( specific locations or addresses, or remote locations or similar may need extra time for delivery ).

All orders confirmed before 10:00am will be shipped in the same day ( except orders paied by bank transfer which will be shipped when payment will be received by our account ).

IMPORTANT: During the Christmas period and August, deliveries may be delayed and times indicated above are purely indicative . Please consider this possibility at the time of purchase and in case of doubt, please contact our customer service.





Shipments Times

We ship Monday to Friday.
Orders placed after 10:00am on Friday will be dispatched next Monday.




Delivery

The courier will normally do two attempts to delivery, Monday to Friday, between 9:00am and 18:00pm at the address provided by the customer. In case of absence of the recipient in both attempts, the shipment will be in stock and the customer can contact the courier to arrange another delivery or pick up directly at the warehouses of the courier.



IMPORTANT

When ordering, please consider the following precautions to prevent the successful delivery:

1. Provide a delivery address where someone is present at the times indicated for delivery ( alternative to private house can be indicated the place of work )

2 . Specify your phone number, the exact name on the doorbell or if the delivery place is a shop, office or other and the correct name.




Receipt of goods ordered

What to do when receiving your order :

1. Verify the integrity of the package.
2 . In case of damage to the external packaging please accept the package "with reserve" stating it on the delivery receipt and well describing the type of damage. Then if the product inside is damaged please send an email to our Customer Service (servizio.clienti@surfcornerstore.com) describing what happened and the damage in the next 24 hours indicating the order number.

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